Delivery Policy
This Delivery Policy explains timelines and methods for delivering physical materials (e.g., ID cards, uniforms, books) and digital services (e.g., fee receipts).
1) Processing Time
Orders are typically processed within 2–5 working days after successful payment verification.
2) Shipping & Pickup
Materials may be shipped to the address provided or made available for pickup at the assigned branch as communicated by the branch admin.
3) Digital Deliverables
Digital receipts and confirmations are delivered instantly via email/SMS and are also available in the student portal.
4) Delays
In case of unavoidable delays (e.g., supply or logistics issues), we will notify you via your registered contact details.
5) Support
For delivery-related queries, please contact your branch admin or write to info@gkect.org.